Dental Insurance and Billing

Having dental insurance can make obtaining quality dental care more affordable. Our treatment recommendations will always be based on the options for your specific condition. We will submit claims to your insurance company and advocate on your behalf, but ultimately expenses that your insurance company does not cover will be your responsibility.

Facts About Dental Insurance You Should Know

Many dental plans are based on a contract between an employer and the insurance company. They agree on the amount that the plan pays and what procedures are covered. If you have a dental care need that is not covered by your plan, you are responsible for that cost.  Because your dental office is not part of that contract with the insurance company, any information we have about a dental plan’s benefits comes from the general information the insurance company has provided about that plan (through a web portal, speaking to an insurance representative, or by way of a limited, faxed benefit summary).

A dental plan may not cover treatment for conditions that existed before you enrolled in that specific plan (such as treatment in progress). Even if your plan does not pay for certain procedures, you may still need that treatment to keep your mouth healthy. Your dentist will base your treatment plan on what you need, which won’t always align to what your insurance will pay for.

Dental insurance rarely covers 100% of the services provided. Check your plan for details regarding your dental benefit.

When Dr. Garibov recommends a treatment plan, our team will be happy to provide you with an estimate of what your insurance will likely pay for the procedures. Although we cannot guarantee the amount of insurance payment, we will always submit claims to your insurance company. We will estimate your portion based on the general information that your insurance company provides for that plan. Just like with your medical coverage, you are ultimately responsible for any uncovered portion of the fee for treatment.

Our main goal is to partner with you to achieve a higher standard of oral health. We certainly understand that the insurance business is very complex and this complexity can lead to frustration. Our team wants to help you receive the maximum benefit that you are entitled to under your insurance plan by filing claims as a service to you. We would be happy to submit a pre-treatment estimate to your dental insurance provider as well.

Accepted Methods of Payment

We accept all major credit cards and checks. We also accept CareCredit and offer financing through Sunbit. We also offer an in house payment plan that will help you spread care expenses over time.

Before Your First Appointment

We will ask you to fill out an informational packet, which will include COVID-19 questionnaire, financial policy, patient financial agreement, HIPAA form, medical and dental history, and anxiety questionnaire.

Make sure to plan enough time off from work or school to not feel rushed. If you don’t have much time to spare, we suggest scheduling an end-of-the-day appointment to go home after your visit with us. Get to the office at least 15 minutes early to fill out any essential paperwork and give the staff time to get you all set up. Come prepared with your driver’s license and insurance card ready when you check-in at the front desk.

Do you have dental insurance? You may have to pay a copay at the office, or we might bill you the balance after your insurance pays.

During Your First Appointment

One of our assistants will walk you to the dental chair, seat you and ask you a number of questions regarding your medical and dental history as well as your dental concerns and reason for the visit. We might have to take radiographs (x-rays) at this step

The assistant will relay the information to Dr. Garibov, who will come in and complete a thorough examination, which will include checking your teeth, gums, and taking photos. A periodontal probe, helps Dr. Garibov find any problem areas while measuring the depth of your gum pockets. Then

Once completed, Dr. Garibov will talk to you about the findings and will discuss treatment options. Feel free to ask any questions and address comments or concerns at this time.

If any treatment is needed, at the end of the visit one of our assistants will talk to you about the procedure(s) recommended, instructions, medications, and will review the consent form with you. Then our financial coordinator will talk to you about costs and financing as well as scheduling. If you have any questions, please feel free to ask them at any time.